Of course! You can cancel your subion at any time through the back-office interface. Upon subion, artists are granted a 30-day trial period during which they may cancel and receive a full refund. After this 30-day period, refunds for the plan will no longer be available.
Cancellations after the trial period:
Monthly Subions:
You'll have access to the service until the end of the current payment cycle upon cancellation in the back office, and your subion will not be renewed. For example, if your most recent monthly payment was made on January 1st 2024, and you decide to cancel on June 15th 2024, you'll have access to the services until June 30th 2024.
Annual Subions:
You can write to us the date you want to cancel your subion but there will be no reimbursement for the months you have not used.
If you cancel your subion, all data will be safely deleted and not archived.